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CRM Health Portal(TM)

Connecting to the communication channel of the future
Remember when simply establishing an online presence was a big deal? Now the standard web site has given way to the Customer Relationship Management (CRM) Health PortalTM--for good reason. The healthcare industry is reacting to:

  • Empowered consumers who are seeking information on the Internet in record numbers
  • Dissatisfied consumers who are willing to spend their own money to get the care they want
  • Consumers who want to manage their own care and have greater access to their physicians.

CPM's CRM Health PortalTM allows you to respond to all of these trends. As an integral part of a comprehensive CRM solution, the health portal is a password-secure, health management tool. Because one web model no longer fits all consumers, the CRM Health PortalTM is personal and flexible.

Patients can keep all of their health and insurance information in one place, make appointments and requests via e-mail with their physician's office, receive information on subjects they choose, receive reminders about medication schedules, classes or exercise timetables and other health calendar entries, participate in support groups, and keep health journals.

You build trust, strengthen relationships, and learn more about what your patients want and need so you can constantly adjust and fine-tune your programs. Find out more about this new point of access for care and the MAIN CRM channel. Click here to read our white paper, "The CRM Health PortalTM: Personal Patient Pathway for Better Health Management."

 

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